Tag: Business

ABC Managed Services opens new branch in Cardiff, South Wales


Iechyd da, Wales. ABC, the managed technology, document and IT specialists, have opened a new branch right on the doorstep of your business in Cardiff, South Wales. The move comes as part of our continued growth plan and is designed to help us better serve existing customers across Wales whilst connecting with new businesses. 

ABC’s way of working is simple. We always put you FIRST. And, in doing so, we make it our business to improve yours.

Technology and processes flow through all aspects of your operations. Imagine if you could find all of that technology and support for all of those processes in just one place. Well, now you can.

And that place is right here in South Wales.

Meet ABC South Wales Branch Director Kevin Birt

Branch Director, Kevin Birt, heads our team of eight, from our new offices in Cardiff. He explains what ABC can bring to the marketplace: “Here at ABC (SW) we recognised that there was a need in South Wales for an ethical and professional provider of digital office products, including multi-functional photocopiers and telecoms systems, via a friendly consultative approach – rather than the hard sell.”

We’ll be offering a wide range of cutting-edge WorkSpace solutions, including Managed Print Service (MPS), Unified Communications, Document Management Solutions, AV and Digital Signage and a range of compliance and security offerings to bring peace of mind to businesses keen on combating the threat from cybercrime. 

ABC (SW) is an expansion for ABC, already one the largest Independent business technology dealers in the UK.

As Kevin Birt explains: “ABC (SW) offers a completely transparent and highly competitive pricing platform, plus superb after sales support to businesses, schools and charities throughout Wales and the West.”

ABC Managed Services can do it all for you. Our customers love this because they don’t have to engage multiple suppliers. We’re your one point of contact. The sole simple solution to optimising your company’s daily work life. 

Think of ABC as the missing part of your business puzzle.

We have built our business on understanding your needs and over-delivering when it comes to quality and service.

And now, for the first time, our expertise and understanding is available to business customers in Wales.

New technology services from Cardiff

ABC Managed Services is made up of real people. We don’t outsource. Everything we do, we do it ourselves. From management, sales, service, tech support to engineers, we’ll take the time to get to know you. This is how we’re able to craft solutions to your unique needs.

As our managing director, Steve Burgess, puts it: “When I founded ABC years ago, I learned early on that the most successful partnerships are built almost exclusively on giving a higher level of customer service.”

And we’re now bringing that ethos of excellence to Wales and South West England.

Focussing on growth, focussing on customers

2020 was, let’s be honest, difficult for everyone, personally and professionally. But, ABC has continued to focus on growth.

With a fundamental and industry-wide shift towards cloud hosting and agile IT services, over the last 5 years, ABC Managed Services has evolved to accommodate the rapidly-changing needs of businesses, against a background of rapidly-changing technology.

Our new Wales and the South West office is a testimony to the growing success of ABC in providing bespoke solutions to your WorkSpace, WorkForce and WorkFlow conundrums.

There are no problems, just opportunities to improve.

But, don’t just take our word for it! Our pricing structure and after-sales support, coupled with our years of industry knowledge and experience, is already helping countless companies throughout the region to move onto more competitive contracts with improved products.

Take, for example, Jamie French of Cardiff-based mortgage advisors, Notebook Money who said, of our work with his company:

“I met with Kevin of ABC Digital Solutions and he provided me with sound advice (as always) regarding a new multi-functional photocopier.  The price was competitive and clearly explained. My team is much happier with the new Develop photocopier which has proven to be more reliable and more productive. I would have no hesitation in recommending Kevin Birt and ABC Digital Solutions (SW)”. 

What can ABC do for you?

If you’d like to find out how solving your technology and process issues can be as simple as ABC – just get in touch.

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