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Business Insights and Resources

Making the case for digital transformation

Lights, camera, customer action

Page-turning free-to-download business guides

Answers to your questions

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71%

of technical issues are solved by an ABC on first attempt
96%

of ABC customers say they are “very likely” to do further business with us
43%

of companies ignore printers in their endpoint security practices
58%

of malware attack victims are categorised as small businesses
77%

of business owners want to be able to access files remotely
95%

of customers have been retained since they started trading with us 15 years ago
92%

of malware is delivered via email
83%

of customers had their service enquiry dealt with on the same day
77%

of people say environmental performance is important when making a technology purchase
61%

of organisations reported a print-related data breach in the past year
92%

of workers collaborate over documents using email

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