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  • 71%

    of technical issues are solved by an ABC on first attempt

  • 96%

    of ABC customers say they are “very likely” to do further business with us

  • 43%

    of companies ignore printers in their endpoint security practices

  • 58%

    of malware attack victims are categorised as small businesses

  • 77%

    of business owners want to be able to access files remotely

  • 95%

    of customers have been retained since they started trading with us 15 years ago

  • 92%

    of malware is delivered via email

  • 77%

    of people say environmental performance is important when making a technology purchase

  • 61%

    of organisations reported a print-related data breach in the past year

  • 92%

    of workers collaborate over documents using email

  • 83%

    of customers had their service enquiry dealt with on the same day

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