Business Communication Solutions & SoftwareGET CONNECTED WITH OPTIMISATION

ABC connects businesses with software-based phone systems, powered by our partners 3CX, that offer freedom and flexibility for all your calls.

As office work evolves around the ‘new normal’, your technology needs to accommodate your changing workflow, wherever and however your people need to work.

Why you should make the call

3CX can be deployed through Windows or Linux, in your private cloud account, or we could host your PBX for you. However you use 3CX, you are guaranteed a hassle-free PBX experience. Learn more with ABC Managed Services - a certified Bronze Partner with 3CX.

PBX

Choosing the right phone system for your business takes care and expertise.

You need to be sure the choice you make caters for your needs right now, and future-proofs your business. You need a phone system that is robust and scales as your business does.

3CX is a tried-and-trusted open-platform office phone system that runs on Windows or Linux, with the option to migrate to the cloud, with the facility to backup and restore.

You can build your own 3CX solution and get a complete omnichannel business phone system which offers the most utility to your staff and eliminates the cost and management headaches of integrating outdated technology.

Offer a true remote working experience to any employee with an internet connection.

Get the genuine 3CX experience from ABC Managed Services.

Video conferencing

3CX offers excellent video conferencing software that’s secure, easy to use, has no time restrictions and no user limits.

Oh, and it’s free.

Connect, meet and collaborate with 3CX video conferencing software. It’s integrated, so you don’t need a separate app, a single click in an existing call can invite participants to switch to video – simple as that.

3cx-from-abc-managed-services-offers-a-management-console-dashboard--that-makes-it-easy-to-run-your-business-phone-systems

You can join scheduled or impromptu meetings from your browser, without needing to install any additional software or plugins.

You can schedule a meeting and invite participants through your preferred calendar, or easily share a meeting room URL.

Advanced teamwork features include viewing remote screens, sharing documents, presenting on a whiteboard, chatting and creating polls.

Live chat

Research – and common sense – shows that customers prefer online chat if it’s with a person rather than a bot.

Installing 3CX Live Chat allows you to offer incomparable customer service.

And, if a query becomes complicated, integrating live chat with our phone system means you can switch to a phone call or video call in a single click.

The customer will be talking to the same person, through a different, enhanced medium.

What’s more, you get to keep all your communication on one platform, including chats coming through your business Facebook page.Watch conversion rates and customer satisfaction skyrocket.

Start your journey of digital transformation with ABC

Why you should choose 3CX from ABC

With 3CX from ABC Managed Services, you can choose to deploy on-premise or as a fully managed service. And, for a fixed monthly price per user, we’ll include your handsets and the benefits of private hosting on our Tier 3 data centre.

PBX: Reinvented for your remote workforce

Built for remote working, cloud or on-premise, easy to install and manage, secure, reliable, and flexible.

Video Conferencing: App-free & easy

No-hassle video conferencing, presentation and remote assistance tools, smartphone apps to meet on-the-go and unlimited users.

Live Chat: Maximise website conversions

Convert visitors to leads and sales, elevate chats to calls or video, enhance customer experience and one easy interface for all.

71%

of technical issues are solved by an ABC on first attempt
96%

of ABC customers say they are “very likely” to do further business with us
43%

of companies ignore printers in their endpoint security practices
58%

of malware attack victims are categorised as small businesses
77%

of business owners want to be able to access files remotely
95%

of customers have been retained since they started trading with us 15 years ago
92%

of malware is delivered via email
77%

of people say environmental performance is important when making a technology purchase
61%

of organisations reported a print-related data breach in the past year
92%

of workers collaborate over documents using email
83%

of customers had their service enquiry dealt with on the same day

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Modern business life can be complicated.

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Your business is unique. Your Daily demands specific to you. ABC combines experience with technology to optimise your workplace, workforce and workflow.

STEVE BURGESS

Managing Director of ABC
Seamlessly managing office technology, processes, security, data, documents, print and people can make a huge difference to your businesses’ flexibility, profitability and, ultimately, success.

STEVE BURGESS

Managing Director of ABC
I’d recommend ABC to any other retailer or company that has a wide span of printing devices.

DAVE PICKING

Director of IT at Go Outdoors
I never hear from staff anymore about print or copying issues because ABC’s service team has created a seamless solution and anticipate our service issues before they impact our business.

CHRIS MACANGUS

Head of Commercial at Sorted Group
In every single case, ABC delivered on budget and on time. I couldn’t recommend them highly enough to any business.

MO CHAUDRY

Chairman of Water World Leisure Group
When you have IT issues you have a big problem and can’t wait days for your supplier to get back to you. The great thing about ABC is, when you need them most, they are there.

MO CHAUDRY

Chairman of Water World Leisure Group

Managed technology services

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ABC CONNECT

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Business Communication Solutions & SoftwareGET CONNECTED WITH OPTIMISATION

Why you should make the call

PBX

Video conferencing

Live chat

Start your journey of digital transformation with ABC

Why you should choose 3CX from ABC

of technical issues are solved by an ABC on first attempt

of ABC customers say they are “very likely” to do further business with us

of companies ignore printers in their endpoint security practices

of malware attack victims are categorised as small businesses

of business owners want to be able to access files remotely

of customers have been retained since they started trading with us 15 years ago

of malware is delivered via email

of people say environmental performance is important when making a technology purchase

of organisations reported a print-related data breach in the past year

of workers collaborate over documents using email

of customers had their service enquiry dealt with on the same day

Need Assistance?

Fill Me In

ABC CONNECT

ABC CONNECT

ABC CONNECT

Business Communication Solutions & SoftwareGET CONNECTED WITH OPTIMISATION

Why you should make the call

PBX

Video conferencing

Live chat

Start your journey of digital transformation with ABC

Why you should choose 3CX from ABC

of technical issues are solved by an ABC on first attempt

of ABC customers say they are “very likely” to do further business with us

of companies ignore printers in their endpoint security practices

of malware attack victims are categorised as small businesses

of business owners want to be able to access files remotely

of customers have been retained since they started trading with us 15 years ago

of malware is delivered via email

of people say environmental performance is important when making a technology purchase

of organisations reported a print-related data breach in the past year

of workers collaborate over documents using email

of customers had their service enquiry dealt with on the same day

Need Assistance?

Fill Me In

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