Questionnaire

At ABC Managed Services the customer always comes first. Your feedback helps to shape our service, so let us know what you think!

Thanks for taking the time to complete our questionnaire, we really do value your feedback.

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Whether you think our service is excellent or unsatisfactory, average or unapplicable, we’re all ears.

1 = Not Applicable | 2 = Unsatisfactory | 3 = Average | 4 = Good | 5 = Excellent

How do you rate our Helpdesk response – speed, efficiency and politeness?
Please rate our response – the time taken to attend to your call.
How do you rate the manner in which your problem was handled?
Was the work carried out to your expectations and satisfaction?
Was our attending engineer polite, easy to understand and helpful?
How do you rate us overall?

Are there any outstanding issues or problems to be resolved?


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